FAQ — Bex Design Studio

Frequently Asked Questions

Bex Design Studio offers a wide range of design services from branding & identity, packaging, website design, social media templates, and more. If you have a project in mind, feel free to submit an inquiry here.
You can submit an inquiry here! Let me know a bit about the project and what you have in mind. I will be sure to respond at the earliest convenience with next steps.
The sooner the better! At times, I am booked solid 1-2 months in advance.
Project timelines vary from project to project! However, past projects have ranged anywhere from 4 to 8 weeks. Add ons such as package design or website design will only increase the time.
Typically, I divide the cost of project into two payments: 50% upfront and 50% at the conclusion of the project. However, payment plans can be fully customized to fit your budget and project needs!

All of our products are currently available on our website and will soon be available for purchase on other platforms.
For some, yes! In the shop, I have some templates that have to be edited with InDesign and some that have to be edited in Canva. Be sure that you check the product description for the software needed to edit the template.
No! At this point in time, all of the Canva templates are editable using the free version of Canva.
Since it is a digital product, we do not offer refunds or exchanges.